Shipping policy
1. Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer various shipping options depending on your location:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping charges for your order will be calculated and displayed at checkout.
3. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
4. Shipping Address Changes
If you need to change the shipping address, please get in touch with us immediately after placing your order. Once an order is processed or shipped, we are unable to alter the shipping address.
5. Lost or Damaged Packages
We are not responsible for lost or stolen packages. If your package is lost in transit, please get in touch with the carrier directly. If your package arrives damaged, please get in touch with us within 48 hours with photos of the damage.
6. Delivery Issues
If you encounter any issues with delivery, such as a delayed package or a package marked as delivered but not received, don't hesitate to get in touch with us at [Your Support Email]. We will do our best to assist you, but note that we cannot guarantee resolution for issues caused by third-party carriers.
Any question regarding shipping please email us at Weunderlust@gmai.com